This page provides links to offshore outsourcing news articles published in October 2003. Please note that over time some links may become broken as the various web sites are updated. We endevour to keep the links up-to-date, but inevitably some broken links will occur.

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News Archive

31 October 2003 SBC quietly spins off jobs to India

San Francisco Chronicle

... telecom giant SBC, which, according to confidential internal documents, has hired two outsourcing firms in India to take on a variety of tasks, ranging from "application enhancement and maintenance" to "new application development."...

30 October 2003 INTERVIEW: India's Satyam Won't Be Raising Prices Soon

Yahoo

SINGAPORE (Dow Jones)--Orders may be rising, but Satyam Computer Services Ltd. (500376.BY) doesn't expect to be able to raise prices anytime soon...

30 October 2003 Indian call centers: cracks begin to show

The Register

...India's business process outsourcing market is expanding rapidly, but cracks are beginning to show. Concern is growing over a tightening supply of skilled IT workers, and a high rate of attrition among workers in the sector, particularly in offshore call centers...

30 October 2003 India poised for 7% growth: Stanchart

NDTV

...Standard Chartered Bank has revised upward India's economic growth to 7 per cent for FY 04...

29 October 2003 Oracle expands reach in China

The Register

...The new China Development Center in Beijing will have workers focus on five main areas. Oracle wants to step up its services practice to be able to handle large, national projects...

29 October 2003 Cheer for China's internet firms

BBC News

...Online services provider Netease and Chinadotcom, which mainly sells software to other internet companies, both unveiled profits for the third quarter, after being in the red a year earlier. Both companies have targeted the fast-moving mobile telecoms market for growth...

27 October 2003 The Hidden Costs of IT Outsourcing

E Commerce Times

Labor costs in traditional outsourcing powerhouses such as India are escalating...

...Indeed, offshoring -- sending work overseas -- isn't always all it's made out to be. Particularly with information technology , which can be a lot more complicated than moving traditional manufacturing operations overseas. IT quality is much more difficult to gauge...

24 October 2003 Consultant finds CRM savings overseas

SearchCRM.com, United States

Offshore outsourcing, the Holy Grail for companies looking to cut costs, is now capturing the imagination of one CRM consulting firm. ...

24 October 2003 Companies thinking about using offshore outsourcing need to ...

Information Week

The argument for offshore outsourcing begins with a basic assumption: There are masses of high-quality IT workers available in places such as India, China, and ...

22 October 2003 Tech CEOs defend offshore outsourcing

InfoWorld, CA

ORLANDO, FLA. -- Make no mistake about it, offshore outsourcing has a bad rap. No one likes the idea of exporting jobs to another country. ...

22 October 2003 Tech CEOs defend offshore outsourcing

Network World Fusion

By Tom Sullivan. Make no mistake about it, offshore outsourcing has a bad rap. No one likes the idea of exporting jobs to another country. ...

21 October 2003 ICICI OneSource Asks: Will Your Offshore Outsourcing Services ...

Business Wire (press release)

With industry researchers predicting a major shakeout of the offshore outsourcing market over the next several years - particularly in India, the world's ...

20 October 2003 Offshore insourcing offers benefits over outsourcing

Mass High Tech (article)

Recent years have seen a marked increase in offshore operations in lower-cost countries such as India. A growing number of U.S. companies are taking advantage of India's white-collar talent pools, which can cost one-fourth to one-fifth of comparable staff here.

20 October 2003 Pay cuts may halt offshore outsourcing

Palm Beach Post, FL

... Americans must face the "hard truth" that offshore firms not only offer information technology services for "a fraction of the cost," but can "compete for ...

16 October 2003 Wise up about offshore outsourcing

The Globe and Mail, Canada

Canada is living in a fool's paradise on the entire issue of offshore outsourcing. Superficially everything seems ...

15 October 2003 Offshore outsourcing not long-term solution

The Globe and Mail, Canada

... The act of outsourcing the development of. software to any off-site location has the effect of distancing the Customer, and moving the development offshore ...

13 October 2003 Union offshore outsourcing moans 'unfair'

VNUNet, UK

Trade union Amicus has hit back at suggestions made by deputy prime minister John Prescott that unions are unfairly criticising offshore outsourcing firms. ...

13 October 2003 Waiting for Offshore Outsourcing

Ziff Davis, NY

In my previous column, I examined some signs of the quickening pace of offshore outsourcing of IT jobs: the results of a recent eWEEK.com reader poll, a trade ...

11 October 2003 The New trend in offshore outsourcing

CNET News.com

... But it soon found US companies increasingly outsourcing their requirements to offshore locations, instead of hiring foreign employees to work onsite at their ...

10 October 2003 Andy Grove Speaks out on Offshore Outsourcing

Slashdot

molarmass192 writes "Andy Grove, of Intel fame, "spoke out" at a recent technology summit in Washington about the current trend towards offshore outsourcing ...

10 October 2003 New York City Software Testing Firm Challenges Offshore ...

PRNewswire (press release)

... As a proactive thrust against offshore outsourcing, RTTS is offering a new service called Onshore Automated Testing, a low-cost delivery model that is ...

10 October 2003 Andy Grove Speaks out on Offshore Outsourcing

Slashdot

molarmass192 writes "Andy Grove, of Intel fame, "spoke out" at a recent technology summit in Washington about the current trend towards offshore outsourcing ...

09 October 2003 Outsourcing is good for the US economy

Jobserve, UK

As the US face a labour shortage predicted to be 5.6 million workers by 2010, offshoring is imperative to fill this labour gap, says a report commissioned by a group which represents India’s software and services sectors. And the further loss of one million US jobs is seen as a ‘short-term impact’ ...

6 October 2003 Panel: Offshore Outsourcing Is Here to Stay

eWeek

BOSTON—The United States ought not to fear the move to offshore outsourcing, according to speakers at a panel discussion sponsored by the ITAA here. ...

3 October 2003 Offshore outsourcing is a fact of life for valley

Silicon Valley Business Ink, CA

BY TOM KANESHIGE. Funny thing about offshore outsourcing in the valley -- it's nothing new. In fact, Punita Pandey, co-founder and CEO of NetCustomer Inc. ...

2 October 2003 Offshore outsourcing drives IT service sector

Financial Times (subscription), UK

... Gartner predicts that by 2005, most expenditure on IT services in Europe will be via outsourcing, with offshore outsourcing likely to grow 40 per cent next ...

1 October 2003 Offshore outsourcing: time for a change of name?

IT-Analysis, UK

In the case of what is described in the industry jargon as "offshore outsourcing", by using the word "offshore" the industry has adopted a word with tainted ...

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