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This page has been created in response to a number of requests for details of past offshore outsourcing events. For details of current and future events, conferences, exhibitions and seminars, visit our offshore outsourcing events list.
Please note that over time some links may become broken as the various web sites are updated. We endevour to keep the links up-to-date, but inevitably some broken links will occur.
July June May April March Febuary
Central London, UK
A comprehensive workshop with a second day dedicated to a Workshop on Exiting outsourcing agreements. Topics covered include. Why outsource? Understanding FSA Expectations for Outsourcing Arrangements. Establishing Risks and Controls in Outsourced Operations. Effective Relationship Management/Governance Frameworks. Getting the Most from Your SLAs and MI. Change Management and Change Controls. What If It Goes Wrong? – Continuity Planning and Exit Planning
Royal Lancaster Hotel, London, UK
Opportunities to outsource various operations and projects continue to increase, but ensuring these initiatives provide the expected benefits is becoming more complex. Your choices are growing, but so are your risks. Improved flexibility and profitability from outsourcing depends on a solid understanding and smart management of every aspect of this business option. Know what's new, what's problematic, and how to make the most of onsite, offsite, and off-shore arrangements by attending the Gartner Outsourcing Summit.
Sheraton Hotel, London, UK
EMRG's 8th Annual BPO Conference enables you to join over 180 senior executives for a day that features in-depth case studies, interactive panel sessions and a host of networking opportunities over breakfast, lunch and an evening boat trip.
Speakers include senior executives from: Bank of America, Kodak, SunGard, Honeywell, Centrica, Department of Work & Pensions, BP, TPI, ABN AMRO, HSBC, EasyJet
The conference is divided into three streams covering: Hr & Payroll, Customer Contact and F & A / Transaction Processing. There will also be a special session on KPO & procurement.
Gaylord National, Washington, DC, USA
Outsourcing as we know it - tactical, ad hoc and often chaotic - can lead to unintended consequences. In many organizations, integrating and managing a portfolio of service providers is a stumbling block, causing service disruptions, maybe even a crisis in confidence. What's needed is a cohesive, strategic approach to manage service relationships both inside and outside the organization - disciplined multisourcing.
A new way forward
Disciplined multisourcing is an innovative management approach that delivers an integrated and seamless service operation, formal governance structures and the opportunity to excel through cost-efficiency, agility and growth. The result: a truly sourcing-competent organization. In three days you'll learn how to apply disciplined multisourcing to your own organization, across all your IT outsourcing, business process outsourcing (BPO) and global sourcing initiatives, regardless of where you are in the sourcing lifecycle.
London, UK
As the outsourcing market in financial services continues to expand, it also entering a new phase of maturity. Many arrangements made in the early years of outsourcing are now coming to an end. Firms entering into the next generation of contracts are looking to apply the lessons learned and structure arrangements meet their current and emerging business needs.
For existing relationships the ongoing challenges of governance, service delivery and regulatory compliance remain. In addition, MiFID implementation and recent developments in Treating Customers Fairly and data security risks, have added further complexity and risk to the management of outsourcing elationships.
This timely and practical conference will examine the latest best practice approaches to meeting some of the new and ongoing risk, compliance and relationship issues associated with outsourcing, as well as addressing the key challenges that are lying ahead.
A 10% discount on this conference is available to visitors to our website. Use this form to apply for your place
OutsourceWorld London
ExCeL London, One Western Gateway, Royal Victoria Dock, London, E16 1XL, UK
Building on the success of the past six OutsourceWorld events, the OutsourceWorld London 2008 Conference and Exhibition will bring together service providers and practitioners from the global sourced services industry from over 20 countries to the ExCel Convention Centre
Best practices for “Managing Outsourcing in an Age of Globalization and Innovation” and current Market analysis will be discussed. The business case and opportunities presented by Globalization will be also be discussed by some of the world’s leading veteran service provider and practitioner executives.
This event presents you with a comprehensively researched agenda that will cover the most topical and timely issues pertinent to all service providers and practitioners that are starting to plan or adjust a long-term globalization strategy.
Waldorf Astoria, New York, NY, USA
Outsourcing has changed and with that change come new challenges and opportunities. In effect, outsourcing has grown up. During this conference we will explore the new approaches to Strategic Outsourcing and how Outsourcing 2.0 will impact your business. You’ll have the opportunity to hear from the experts driving innovation in the field and the executives charged with implementing these new approaches.
Clarion Hotel, Copenhagen, Denmark
Taking in Denmark, Sweden, Norway, Finland, Iceland and the Baltic Region, the 2nd annual Nordic Shared Services and Outsourcing Forum is uniquely focused on addressing the challenges that SSCs operating services in and for this region face. No-one understands the specific pressures that you face better than someone else who faces exactly the same challenges, which is why this event has been created after extensive market research with experienced Shared Services practitioners from the Nordic region.
This is your opportunity to meet with and learn from your peers, so that you can brainstorm solutions together to the specific regional challenges you face.
No other event features a speaker panel made up exclusively of companies operating SSCs in the Nordic region and for the Nordic region. Previous speakers have represented companies including: Eli Lilly, Ericsson, Kverneland, Statoil ASA, Nordea Bank, Atlas Copco, Carlsberg Denmark, and Coca-Cola Nordic Services
Paris, France
No details available - please check the conference web site (Link below)
Victoria Park Plaza, London, UK
As you reach Phases 2 and 3 of Shared Services maturity, innovation and transformation stop being a luxury, and become mission critical.
Put simply, without evolving through fresh ideas and continuous improvement, your SSO won’t continue to deliver value to your customers OR your business. For Shared Services organisaations, the status quo is not a long-term solution!
It’s true there’s no manual that can guarantee success, but experience is a powerful tool and the Shared Services Summit is the only event which actively seeks out the PIONEERING INDIVIDUALS behind the most successful SSOs, who’ve faced challenges and carved out new opportunities for growth and development.
Attendance enables you to fast-track your SSO’s maturity and actually shape future Shared Services strategy through access to:
- 300 of Europe’s most mature Shared Services practitioners
- 200 years of combined Shared Services expertise on the speaker faculty
- 40 case studies and presentations delivered by Shared Services’ pioneers and founders
Disney's Contemporary Report, Orlando, Florida, USA
This year’s theme is Built for Change: Reconceptualizing the Corporation in an Era of Outsourcing, Offshoring, and Globalization. Outsourcing, offshoring, and globalization have proven to be powerful value-creation engines for customers, providers, and the economy as a whole. But they’re still too often seen as simple extensions of the company’s basic way of doing business; adding value, but not changing the company at its core.
IAOP believes that tomorrow’s winners will actually be those organizations that truly use these new management models to redesign their businesses from the ground up as change-enabled enterprises – ones with the ability to adapt, respond, anticipate and most importantly capture markets in ways never before thought possible.
Shared Services Eastern Europe
Radisson Budapest Sas Beke, Budapest, Hungary
Overpopulation. Rising costs. Competing in the 'War for Talent' are challenges faced by Shared Services Organisations in Eastern Europe, but as the trend for near or offshoring to Eastern Europe is set to continue, these challenges can only increase.
If you are an established, maturing Shared Services Organisation (SSO) in Eastern Europe Or looking to start or relocate your Shared Services Organisation (SSO) then the 2nd annual Shared Services Eastern Europe 2008 held in Budapest, is an event which is designed specifically to bring advanced strategies to succeed in Eastern Europe's competitive environment.