General AreaOffshore Outsourcing Outsourcing Vendor Area Events and Exhibitions
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This page has been created in response to a number of requests for details of past offshore outsourcing events. For details of current and future events, conferences, exhibitions and seminars, visit our offshore outsourcing events list.
Please note that over time some links may become broken as the various web sites are updated. We endevour to keep the links up-to-date, but inevitably some broken links will occur.
Gaylord National Hotel, Washington, DC, USA
During this year's Summit, participants will explore the specific challenges and opportunities that come with planning, structuring, and operating recruitment processes on an outsourced basis.
This year's summit was developed in conjunction with the RPO Alliance and RPO Buyers Group, Special Interest Groups of the HROA. As part of its mission to advance the RPO industry by increasing understanding of recruitment process improvement among HR practitioners and improving communication among constituents, the RPO Alliance assisted in developing the overall conference. The RPO Buyers Group provides buyers the opportunity to network, develop, share best practices, and build cutting-edge expertise in a collaborative environment. To that end, the Buyers Group led development of the program.
President Wilson Hotel, Geneva, Switzerland
ProcureCon is the leading pan-European procurement event and provides you with a unique opportunity to hear from procurement leaders how they have approached and resolved key challenges, benchmark with your peers and others from cutting edge sectors, get practical, hands on details on specific operational issues, and benefit from numerous networking opportunities.
KongressCenter im Kurhaus Bad Homburg, Germany
The Outsourcing User Forum 2008 is the sixth in a series of conferences and the largest annual meeting of its kind in the German-speaking world. The hallmarks of the congress are its 'users for users' approach, the neutrality of the platform and the dialogue between experts
The Outsourcing User Forum offers an attractive combination of keynote speeches, plenary lectures, forums, panel discussions and special dialogue formats
Conrad Brussels, Avenue Louise 71, Brussels, 1050, Belgium
HRO World Europe, now in its 5th year, is the largest and most comprehensive HR transformation conference in Europe. It brings together more than 350 senior executives from over 20 countries to exchange views and experiences on how to transform human resources activities within complex organizations through shared services and outsourcing. This event is designed for executives, including those in general management, HR, finance, procurement, IT and operations, and provides answers on the what, how and when of HR transformation.
Shangri-La Hotel, Chengdu, China
The Gartner China Outsourcing Summit, now in its 3rd year, is the premier Information Technology Outsourcing and BPO Summit in China. Through the collaboration with the Ministry of Commerce and the China Council for International Investment Promotion (CCIIP), this is the definitive event held within China that allows you to help develop your China strategy.
Doral Golf Resort & Spa, Miami, Fla, USA
In an ever-changing business environment, Sourcing & Vendor Management professionals are critical to executing enterprise strategy. But where sourcing teams were previously able to stand on solid ground using long-held, formal approaches, today fault lines are becoming more visible and unstable as firms try to source in volatile environments.
At Forrester's Services & Sourcing Forum 2008, you'll learn how to successfully acquire and manage the right resources to help your firm achieve its business goals in an uncertain market. Gain the expertise you need to:
- Find vendors with the required expertise that can adapt as the business evolves
- Balance short and long term goals in contracts
- Avoid pitfalls that befall companies who rush into high risk deals
- Hire providers in new locations and know when to migrate existing relationships into new geographies
- Elevate the importance of the sourcing and vendor management organization within the business
The Hatton, London, UK
Outsourcing in financial services continues to grow and continues to present significant regulatory and operational risks to client firms. Recent regulatory developments, such as MiFID and Treating Customers Fairly, are adding additional dimensions and complexity to these risks.
This introductory outsourcing course is specially designed for financial services professionals who are about to assume, or have recently taken on, management of oversight responsibilities for outsourced operations.
Note:Visitors to this site can obtain a 10% discount on this event, please ensure you mention us when booking your place.
The 2nd Annual Strategic Contractors Management conference will bring together outstanding cases and sharing from expert corporations, ambitiously hoping to uncover the remedies to put right the contractor management approach. The motive is to enrich the delegates with exciting twists to tackle in contractors' management, further addressing current affairs that have titanic impacts on contracts, such as the recent price escalations anxiety just to single out one.
Attending the 2nd Annual Strategic Contractors Management conference will add to the list of one right move made, as delegates will have the opportunity to gear up and learn important strategies and tactics in contractor management, mastering the process quite professionally in order to make the best out of every choice made. Envoys shall discover the ways to pitch from a rooted point yet anchor the desirable contractors across regions, as we move forward towards a borderless world. Additionally, this event awards great opportunity for delegates to network with peers from various industries and share insights, exchange knowledge and ideas.
Hanbury Manor Golf & Country Club, London, UK
Aligning and leveraging shared service strategies to become an undeniable strategic partner, delivering growth and support not just to the core business but with them is at the top of every head of shared services agenda.
From outsourcing and off-shoring best practice to working capital optimisation, talent management and high-level strategies driving world class shared service operations, this meeting will provide you with unrivalled opportunity to benchmark with your industry peers.
Jacob Javits Convention Center, New York, NY, USA
OSW University - A complete Conference experience. Learn from executives who are using multiple global services strategies to grow their business. All OSW University "fellows" have access to the most influential leaders, authors, and practitioners in the global business community.
Global Connections Exhibition - Meet with over 125 service providers from over 25 countries all under one roof. Network with some of the big names in the industry and find companies who can fulfill your niche needs. Find IT and BPO solutions. - Liaise with government - leaders and consulate officers to learn about doing business in foreign countries.
Lithuanian Development Agency and the Embassy of Lithuania to the UK and Northern Ireland as well as in cooperation with Eversheds Saladzius and Eversheds LLP in London are organizing a business seminar 'Lithuania - Manufacturing Oasis' in London.
During the half-day business seminar British entrepreneurs will find out about Lithuania from various business aspects, including economic and political stability, legal issues, labor pool, real estate tendencies, operational costs, incentives and real business success stories.
IESE Business School, University of Navarra, Barcelona, Spain
The 2008 European Outsourcing Summit, part of IAOP's world-renowned Outsourcing World Summit Conference Series, is designed to specifically meet the educational and business development needs of outsourcing professionals in Europe. It's the top venue available for connecting the best in global insights to the very real differences in how companies across Europe approach outsourcing, shared services, and globalization.
The theme: Outsourcing 2008: Universal Truths – Regional Realities emphasizes outsourcing's emergence as a global profession; how exceptional results demand exceptional execution; the critical connection between cultural ties and global sourcing decisions; and how the most successful firms simultaneously think globally but act locally.
Saddlebrook Resort, Tampa, FL, USA
The first annual HRO Summit focuses on issues facing organizations planning for, contracting, and actively engaged in multiprocess HRO. The Summit is sponsored by the HROA in conjunction with the HROA's Large Market Buyers Group and HROA Mid-Market. This inaugural event will be the world's only conference focusing exclusively on the practical needs of HR practitioners in multi-process HRO relationships.
Chicago, IL, USA
With the LPO market fast maturing, this conference will provide delegates with first hand insight into real life case studies from major corporations, AM law 200 firms and some of the world's top 5 LPOs. The conference will gather top LPO experts to share ideas regarding the current changes taking place in the legal industry.
This conference consists of real case studies in the areas of e-discovery & documentation review, Intellectual Property & Contract management. It gathers the world's top LPO executives, In-house and outside counsel with practical LPO experience, and leading professional ethics experts to share their ideas and insight on the changes taking place in the legal profession. Join us to learn what type of LPO is best suited for your business and discover best operating strategies during and after the implementation process.
Hotel Concorde, Berlin, Germany
Capacity Magazine's 2nd annual global forum for carrier outsourcing, partnerships and managed services.
Mariott Wardman Park Hotel, Washington, DC, USA
This summit will focus on interactive discussion rather than lengthy formal presentations. Case study exercises will be used as ice breakers and will enable participants to share their insights. Join sponsor companies and service providers to examine various perspectives, to share experiences, and to examine how you can apply these concepts to your own projects and corporate culture. Discussion and participation from attendees will be highly encouraged.
The Cafe Royal, London, UK
Shared Services? Outsourcing? Transformation project? Or maybe a mixture? Whatever your strategy, the latest event in the Shared Services and Outsourcing Network's (SSON) HR series will give you valuable insight into how your HR function can deliver continuous improvement to your business at the bottom line.
Amsterdam, The Netherlands
Distribution strategy continues to be at the core of logistics excellence. Companies that feature joined up, well integrated and efficient distribution networks benefit from reduced lead time, increased customer service and the liberty of expanding the logistics footprint in relation to customer clusters. In an age of increasing globalisation, more demanding customers and constantly changing consumer trends, companies are investing significantly more time, money and planning focus on optimising the distribution strategy. Outsourcing, network optimisation, distribution centre design and promoting the green revolution comprise key focal points on the modern day distribution agenda. Attend this 2-day journey into distribution excellence to identify strategic bottlenecks and drive network efficiency.
Marriott East Side, New York, NY, USA
ACI's January 2008 Legal Process Outsourcing Summit was the very first event dedicated to legal outsourcing, a practice which is increasingly being adopted by in-house counsel and law firms alike. Other events have since followed, but none have received such a positive market response or such an industry-wide following.
This event is designed for both in-house counsel and law firms who are still evaluating the viability of offshore outsourcing, plus those who already have outsourcing operations in place but who want to stay ahead of the latest industry developments to optimize their business practices.
This conference is a must attend for all Telcos, large and small, that are thinking of undertaking a large overhaul of their internal processes or have recently merged with another business. Against the background of the convergence of fixed and mobile services, this is likely to be most of them in the near future. This conference will present an opportunity to hear from a range of companies, from both the emerging European markets and the developed ones on their BPO experiences and how they now manage their processes in an increasingly technologically complex world.
Amsterdam, The Netherlands
Legal problems abound in the information society. ICT is facing an enormous challenge to meet the advent of the internet with a flexible, upto-date, and adequate legal framework for themes such as copyright, software patents and licenses, e-commerce, privacy, illegal and harmful content, taxes. The law is still to a great extent based on individual nation states, but the information society is above all a borderless and global society Any single European company cannot avoid a global approach to overcome ICT law issues. Any legal framework that is to fit the global information society must take into account internationalisation. This event will comprise a range of areas that have raised numerous legal questions coming from the rapid development of ICT.
The technical sessions and panel discussions will enable your company to benefit from practical strategies and up-to-the-minute insights into the ICT sector's most hot legal issues. Furthermore this conference will enable your company to expose these problems in order to comply with the complicate regulatory laws and to anticipate issues that could subsequently arise in a civil or criminal action.
Call Center Demo & Conference - now in its ninth year is returning to South Florida with the fresh content, insights and inspiration you need to truly transform your centre.
The Cafe Royal, London, UK
How do you win the commitment that can make or break your Shared Services initiative? Where do you locate your centre? How should you handle the people most impacted by the transition? Start answering these questions and learn what the critical ingredients for success really are. This step-by-step guide will give you a simple, honest overview of how to implement a Shared Service Centre based on real best practice case studies.
Leela Palace Hotel, Bangalore, India
TPI's Sourcing Industry Conferences (SIC) consistently attract a significant number of executives representing leading suppliers of sourcing solutions that include consulting services, project services, information technology outsourcing and business process outsourcing. Having held these events in North America, Europe and Asia Pacific since the late 1990s, in 2006 TPI presented its first SIC in India to an audience of enthusiastic and influential sourcing industry executives. In 2008, our 3rd annual India conference aims to continue this engagement with the Indian service provider community by offering a blend of global insight tailored with information of specific relevance to "offshore" service providers.
The Ritz-Carlton, Lake Las Vegas, NV, USA
At its Fall Leadership Summit, Sourcing Interests Group (SIG) will address global outsourcing issues and how leaders can stay ahead of the pack in tough economic times. Robyn Meredith, veteran journalist and author of The Elephant and the Dragon: The Rise of India and China and What It Means for All of Us, is the summit's keynote speaker.
Outsourcing leaders are invited to join an exclusive group, where topics such as outsourcing transition management, cutting-edge outsourcing practices, governance best practices, BPO / ITO case studies, and Eastern Hemisphere outsourcing alternatives will be discussed.
This webinar will discuss the benefits of successful multi-sourcing strategies and highlight the role of the software vendor as a specialist providing new delivery models to support outsourcing.
You will learn:
- What are the latest trends in ITO strategy, the gaps between results and delivery, and emerging strategies to close the gap
- What technology trends are driving new delivery models for software and IT services
- The best practices for integration and alignment of multiple vendors to maximize business results.
Central London, UK
A comprehensive workshop with a second day dedicated to a Workshop on Exiting outsourcing agreements. Topics covered include. Why outsource? Understanding FSA Expectations for Outsourcing Arrangements. Establishing Risks and Controls in Outsourced Operations. Effective Relationship Management/Governance Frameworks. Getting the Most from Your SLAs and MI. Change Management and Change Controls. What If It Goes Wrong? – Continuity Planning and Exit Planning
Royal Lancaster Hotel, London, UK
Opportunities to outsource various operations and projects continue to increase, but ensuring these initiatives provide the expected benefits is becoming more complex. Your choices are growing, but so are your risks. Improved flexibility and profitability from outsourcing depends on a solid understanding and smart management of every aspect of this business option. Know what's new, what's problematic, and how to make the most of onsite, offsite, and off-shore arrangements by attending the Gartner Outsourcing Summit.
Sheraton Hotel, London, UK
EMRG's 8th Annual BPO Conference enables you to join over 180 senior executives for a day that features in-depth case studies, interactive panel sessions and a host of networking opportunities over breakfast, lunch and an evening boat trip.
Speakers include senior executives from: Bank of America, Kodak, SunGard, Honeywell, Centrica, Department of Work & Pensions, BP, TPI, ABN AMRO, HSBC, EasyJet
The conference is divided into three streams covering: Hr & Payroll, Customer Contact and F & A / Transaction Processing. There will also be a special session on KPO & procurement.
Gaylord National, Washington, DC, USA
Outsourcing as we know it - tactical, ad hoc and often chaotic - can lead to unintended consequences. In many organizations, integrating and managing a portfolio of service providers is a stumbling block, causing service disruptions, maybe even a crisis in confidence. What's needed is a cohesive, strategic approach to manage service relationships both inside and outside the organization - disciplined multisourcing.
A new way forward
Disciplined multisourcing is an innovative management approach that delivers an integrated and seamless service operation, formal governance structures and the opportunity to excel through cost-efficiency, agility and growth. The result: a truly sourcing-competent organization. In three days you'll learn how to apply disciplined multisourcing to your own organization, across all your IT outsourcing, business process outsourcing (BPO) and global sourcing initiatives, regardless of where you are in the sourcing lifecycle.
As the outsourcing market in financial services continues to expand, it also entering a new phase of maturity. Many arrangements made in the early years of outsourcing are now coming to an end. Firms entering into the next generation of contracts are looking to apply the lessons learned and structure arrangements meet their current and emerging business needs.
For existing relationships the ongoing challenges of governance, service delivery and regulatory compliance remain. In addition, MiFID implementation and recent developments in Treating Customers Fairly and data security risks, have added further complexity and risk to the management of outsourcing elationships.
This timely and practical conference will examine the latest best practice approaches to meeting some of the new and ongoing risk, compliance and relationship issues associated with outsourcing, as well as addressing the key challenges that are lying ahead.
A 10% discount on this conference is available to visitors to our website. Use this form to apply for your place
ExCeL London, One Western Gateway, Royal Victoria Dock, London, E16 1XL, UK
Building on the success of the past six OutsourceWorld events, the OutsourceWorld London 2008 Conference and Exhibition will bring together service providers and practitioners from the global sourced services industry from over 20 countries to the ExCel Convention Centre
Best practices for “Managing Outsourcing in an Age of Globalization and Innovation” and current Market analysis will be discussed. The business case and opportunities presented by Globalization will be also be discussed by some of the world’s leading veteran service provider and practitioner executives.
This event presents you with a comprehensively researched agenda that will cover the most topical and timely issues pertinent to all service providers and practitioners that are starting to plan or adjust a long-term globalization strategy.
Waldorf Astoria, New York, NY, USA
Outsourcing has changed and with that change come new challenges and opportunities. In effect, outsourcing has grown up. During this conference we will explore the new approaches to Strategic Outsourcing and how Outsourcing 2.0 will impact your business. You’ll have the opportunity to hear from the experts driving innovation in the field and the executives charged with implementing these new approaches.
Clarion Hotel, Copenhagen, Denmark
Taking in Denmark, Sweden, Norway, Finland, Iceland and the Baltic Region, the 2nd annual Nordic Shared Services and Outsourcing Forum is uniquely focused on addressing the challenges that SSCs operating services in and for this region face. No-one understands the specific pressures that you face better than someone else who faces exactly the same challenges, which is why this event has been created after extensive market research with experienced Shared Services practitioners from the Nordic region.
This is your opportunity to meet with and learn from your peers, so that you can brainstorm solutions together to the specific regional challenges you face.
No other event features a speaker panel made up exclusively of companies operating SSCs in the Nordic region and for the Nordic region. Previous speakers have represented companies including: Eli Lilly, Ericsson, Kverneland, Statoil ASA, Nordea Bank, Atlas Copco, Carlsberg Denmark, and Coca-Cola Nordic Services
No details available - please check the conference web site (Link below)
Victoria Park Plaza, London, UK
As you reach Phases 2 and 3 of Shared Services maturity, innovation and transformation stop being a luxury, and become mission critical.
Put simply, without evolving through fresh ideas and continuous improvement, your SSO won’t continue to deliver value to your customers OR your business. For Shared Services organisaations, the status quo is not a long-term solution!
It’s true there’s no manual that can guarantee success, but experience is a powerful tool and the Shared Services Summit is the only event which actively seeks out the PIONEERING INDIVIDUALS behind the most successful SSOs, who’ve faced challenges and carved out new opportunities for growth and development.
Attendance enables you to fast-track your SSO’s maturity and actually shape future Shared Services strategy through access to:
- 300 of Europe’s most mature Shared Services practitioners
- 200 years of combined Shared Services expertise on the speaker faculty
- 40 case studies and presentations delivered by Shared Services’ pioneers and founders
Disney's Contemporary Report, Orlando, Florida, USA
This year’s theme is Built for Change: Reconceptualizing the Corporation in an Era of Outsourcing, Offshoring, and Globalization. Outsourcing, offshoring, and globalization have proven to be powerful value-creation engines for customers, providers, and the economy as a whole. But they’re still too often seen as simple extensions of the company’s basic way of doing business; adding value, but not changing the company at its core.
IAOP believes that tomorrow’s winners will actually be those organizations that truly use these new management models to redesign their businesses from the ground up as change-enabled enterprises – ones with the ability to adapt, respond, anticipate and most importantly capture markets in ways never before thought possible.
Radisson Budapest Sas Beke, Budapest, Hungary
Overpopulation. Rising costs. Competing in the 'War for Talent' are challenges faced by Shared Services Organisations in Eastern Europe, but as the trend for near or offshoring to Eastern Europe is set to continue, these challenges can only increase.
If you are an established, maturing Shared Services Organisation (SSO) in Eastern Europe Or looking to start or relocate your Shared Services Organisation (SSO) then the 2nd annual Shared Services Eastern Europe 2008 held in Budapest, is an event which is designed specifically to bring advanced strategies to succeed in Eastern Europe's competitive environment.