Past Offshore Outsourcing Events

Offshore Customer Management
1 - 3 November 2005

The Corinthia Towers Hotel, Prague, Czech Republic

It's expected that, over the next five years, outsourced agent positions in the Czech Republic will increase by 24% CAGR, with external investment driven by an increasingly liberal economy and membership of the EU. The country's highly educated and multi-lingual workforce, coupled with its strong business culture, infrastructure and generous incentives will create one of the region's top three contact centre and BPO locations.

Although Prague will be the host city for the conference, we'll create a programme that will allow you to investigate opportunities across the region, adding Poland, Hungary and others to our list of location visits.

Global Sourcing Strategies and Solutions
2 - 4 November 2005

New York, USA

As the demand for offshore sourcing enters the mainstream, selecting the right strategic partner has never been more critical and difficult. The number of solution providers touting "offshore" solutions and their advantages has risen dramatically. BrainStorm's Nearshore & Offshore Outsourcing Conference Series is dedicated to providing you with a global sourcing game plan, including insight to proven strategies being implemented by world-class organizations and insightful guidance from outsourcing "thought leaders".

Outsourcing Middle East & Asia
14 - 15 November 2005

J. W. Marriott, Dubai, UAE

Asia and the Middle East region already offer plenty of choices for offshore outsourcing destinations, with India being the most prominent one. However, many other countries, most notably the Philippines and Pakistan, are merging as alternative destinations, sometimes for specialized work.

As outsourcing is evolving rapidly into a crucial economic sector in the region, this two day conference will provide an invaluable forum across Asia and the Middle East for those seeking, as well as those providing, outsourcing services in the areas of IT and software development and maintenance, business process outsourcing (BPO) and contact centres.

HR Sourcing Strategies Europe 2005
22 - 23 September 2005

TBA, Brussels, Belgium

Outsourcing isn't new, but the business theory behind outsourcing has never been more relevant to HR functions than it is today. HR practitioners are evaluating outsourcing and deciding whether to outsource or keep their HR in-house.

World Outsourcing Forum
27 - 28 September 2005

Jumeirah Conference Centre, Dubai, UAE

With the continued growth of any new industry comes a variety of new challenges, successes, failures, positive & negative reactions all combining to create new challenges for sustained growth. The World Outsourcing Forum is structured to assist the industry in completing these new challenges by discussing, developing and implementing structure within the industries associations, institutes, key players, leading vendor, consultancy and research companies.

Offshore Outsourcing and Shared service centers in Central-Eastern Europe
29 - 30 September 2005

Novotel Budapest Centrum, Rákóczi út 43-45., H-1088 Budapest, Hungary

The outsourcing of business services is growing in central and eastern Europe, especially in the four largest of the European Union's 10 new members - the Czech Republic, Hungary, Poland and Slovakia.

The idea of this conference is to provide insight into the situation in the countries that have just joined the EU, as well as Romania and Bulgaria, which are scheduled to accede in 2007.

BPO for Banks and Financial Institutions
5 July 2005

Courthouse Kempinski Hotel, London, UK

The BPO Forum for Banks and Financial Institutions is the 4th event in this unique series of strategic business forums.

This event will provide the opportunity for suppliers of banking process solutions and services to meet and discuss outsourcing strategies with senior executives from leading banks and financial institutions.

Regulatory Requirements, Compliance & Emerging Standards in Outsourcing and Shared Services
5 - 6 July 2005

London, UK

The FSA, in its 2004 Financial Risk Outlook, highlights the growing trend for financial institutions to turn to outsourcing and off-shoring as a means of reducing cost. Being a paper intensive industry, this sector has been finding economies of scale in outsourcing many of their business processes, but at the same time, this sector, perhaps more than any other, needs to be aware of the impact of new regulatory issues. It is a truism that you can't outsource a problem; in this context, you cannot outsource your regulatory obligations.

Knowledge Sharing for Success in Outsourcing
7 July 2005

London, UK

When you outsource, you often need to share data, technology, procedures and other materials. However, without successfully sharing knowledge, knowhow, best practice and lessons learnt, the costs that are saved by outsourcing can be soon overcome by the costs of poor practice and repeated mistakes. In some organisations, knowledge is not shared well in open plan offices where people sit and work close to each other. How can they possibly share their know-how well with people on the other side of the world, in a different time zone and often speaking a different language?

Commonwealth Technology Forum 2005
11 - 12 July 2005

Royal Garden Hotel, 2-24 Kensington High St, London, W8 4PT, UK

Our objective is to promote global trade and investment for shared prosperity. This forum combines the best speakers from the world of Information and Communications Technology and IT enabled services (such as Business Process Outsourcing) with clearly defined topics that are of global interest. The key issues of outsourcing, offshoring, creating innovation in Europe, intellectual property rights, and data protection will be debated by the industry leaders and this conference will combine leading edge innovation through technology with new opportunities for the developing world.

The European Outsourcing Association's 2nd Annual Conference: Outsourcing and Shared Services
13 - 14 June 2005

Le Meridien Park Hotel, Frankfurt, Germany

Over the last five years business strategies and the perception of them has changed dramatically. The examination of current trends and reflection upon these developments will prove crucial in enabling European business to succeed in the long term. The focus remains firmly with developing strong and effective partnerships, maximising efficiency and productivity.

The European Outsourcing Association is proud to bring you its second annual Outsourcing and Shared Services conference. This case study based event provides a great chance to hear from users and providers from Europe's leading companies and contribute to a forum of discussion. The conference will provide the opportunity to network, develop relationships and enhance your knowledge of the latest business strategies.

Russian Outsourcing and Software Summit - ROSS 2005
15 - 18 June 2005

Hotel Pulkovskaya, 1 Ploschad Pobedy, 196240, Saint Petersburg, Russia

The main goals of the conference are to get up-to-date information about the state and prospects of export software market in Russia and CIS, to discuss the development of the industry in the leading competitive countries, to share the experience of software market participants in Russia and CIS, and to establish direct contacts between software development customers and service/product providers.

BPO Offshore Conference
28 June 2005

Hotel Inter-continental, Hyde Park, London, UK

Best practices in Global Sourcing. EMRG's 4th Annual BPO event covers both BPO & KPO (Knowledge Process Outsourcing). Through practical case studies delivered by senior executives from some of the world's leading companies. Area covered: BPO (Back Office - F & A, Transaction Processing, Front Office - Customer Contact Services) & KPO.

Liberalisation & Growth: A Balancing Act
29 June 2005

London Business School, Regent's Park, London, NW1 4SA, UK

India's current growth rate is the discussion point for many global economists and investors. During such debates the commentators almost always state that to increase or even sustain such unprecedented growth rates, the government must increase the speed of liberalisation, invest more in infrastructure and reduce bureaucracy.

Whilst these are obvious problems on the surface and acknowledged being acted upon by all within the Government, achieving liberalisation in world's largest democracy may not be a straight-forward task. India is not a homogenous market - It has a burgeoning middle class enjoying the fruits of a growing economy. But it has an even larger rural class that is somewhat a step-removed from the front line gains. It has an abundance of skilled employees but at the other end of spectrum millions that never make it to the school. And yet the country surges forward in its entrpreneurial drive with the industry making waves globally.

The Forum will highlight these interesting dynamics and put forth arguments that make India true might in the emerging global economic order.

Webinar: Regulatory Compliance Verification Outsourcing
10 May 2005

Internet Seminar

This webinar will explore the outsourcing of a company's core operation - the regulatory compliance verification process. A financial sector client of NIIT SmartServe outsourced this process when it faced a problem of rapid growth requiring smooth integration of acquired companies' operations into its own.

Shared Services Week 2005
18 - 19 May 2005

The Celtic Manor, Cardiff, Wales

The three streams at this year's event will focus on Finance & Accounting Shared Services, HR Shared Services and CFO Strategies for the Future

SOURCING 2005
24 - 27 May 2005

Scottsdale, Arizona, USA

The Sourcing Interests Group's 27th semi-annual conference will feature the the most current topics and issues in the world of sourcing, including strategic sourcing/procurement and outsourcing - all in one conference.

5th Annual Shared Services Week 2005
18 - 19 May 2005

The Celtic Manor, Newport, Wales

Delivering tailor-made solutions to fit every phase of your development. With over 45 leading organisations such as Procter & Gamble, Tesco, Diageo, DuPont, Hertz Europe, Ericsson, Marks & Spencer, Eli Lilly, British Telecom & Honeywell featuring in the speaker line-up.

Gartner Outsourcing Summit 2005
4 - 6 April 2005

Westin Century Plaza Hotel, Los Angeles, CA, USA

Gartner Outsourcing Summit is the most comprehensive conference ever organized for buyers and users of outsourcing services. The emphasis is on sharing strategies that ensure tangible, sustainable results. Three days of intensive sessions deliver the latest thinking about the newest trends, proven best practices, as well as a who's who of services and solutions providers.

HRO World 2005 Conference and Exposition
11 - 14 April 2005

New York Hilton Hotel, NY, USA

HRO World reaches across corporate America bringing together key decision makers and strategic managers, all focused on the latest HR management, outsourcing and business process re-engineering and outsourcing methods. HRO World is a true "industry" event where attendees come to the event to learn and educate, network, share information, and make outsourcing decisions.

Global Sourcing Strategies and Solutions
13 - 14 April 2005

Chicago, US

As the demand for offshore sourcing enters the mainstream, selecting the right strategic partner has never been more critical and difficult. The number of solution providers touting "offshore" solutions and their advantages has risen dramatically. BrainStorm's Nearshore & Offshore Outsourcing Conference Series is dedicated to providing you with a global sourcing game plan, including insight to proven strategies being implemented by world-class organizations and insightful guidance from outsourcing "thought leaders".

Offshore Software Development in China:Emerging Build vs. Buy Models
14 April 2005

Shanghai, China

A conference produced by The American Chamber of Commerce in Shanghai for China's offshore software development industry which will allow you to: Cut through the hype and rumors to see the real state of the software development industry in China. Understand China's real advantages AND disadvantages as an "offshore", "nearshore" and "onshore" destination for software development. Learn how to create profitable offshore software development relationships with Chinese vendors. Discover the art and science of establishing your own software development center in China. Avoid the common mistakes and hidden pitfalls of foreign companies when building or buying software in China. Network with local, regional and international vendors, investors, officials and Chinese and form meaningful and productive working relationships with them. Profit from the experiences and business acumen of our speaker line up of veteran developers, development luminaries and analysts.

International Outsourcing Forum
14 - 15 April 2005

Kiev, Ukraine

The main task of the Forum is to present the Ukraine as the country with a great potential in the field of IT and software development. Forum provides an important opportunity to present your products and services for target audience, as well as the chance to find partners and to contact directly to local developers.

OutsourceWorld Delhi
12 - 14 April 2005

India Expocentre, Greater Noida, India

Asia's dedicated OutsourceWorld event takes place at the India Expocentre of Greater Noida and will attract an international delegate audience from the whole of Asia. Targeting the areas of Call Centres, BPO, IT and HR Services - OutsourceWorld Delhi is a vital platform for international service providers eager to develop new business or partnerships in Asia.

Outsourcing in Financial Services
20 - 21 April 2005

Renaissance Mayflower, Washington, DC, United States

American Conference Institute's Fourth National event on Outsourcing in Financial Services has been completely updated to focus on the latest key issues in due diligence, structuring and maintaining the outsourcing relationship for financial institutions.

Gartner Outsourcing & IT Services Summit 2005
25 - 26 April 2005

Royal Lancaster Hotel, London, UK

Offshore Customer Management International Conference
25 - 27 April 2005

Taj Palace Convention Hotel, New Delhi, India

The world's leading offshoring conference for customer management and business processing. Experience the realities of offshoring- Expert International Speakers, Leading Case Studies and Site Visits in New Delhi.

ECODE have organised a 10% discount off the delegate rates to attend either the London preview or the full conference in New Delhi. Use the preferential code ECO when booking.

The 2005 Strategic Outsourcing Conference
27 - 29 April 2005

InterContinental the Barclay, New York, NY, USA

Maximizing Value with the Next Generation of Outsourcing

Offshore Customer Management - London Preview
2 March 2005

Dorchester Hotel, London, UK

Whether you are considering offshore contact centres and BPO for the first time, looking to expand existing operations or seeking new locations, you cannot afford to miss the Offshore Customer Management International Conference. The next event takes place in New Delhi from 25th - 27th April with a Preview in London on the 2nd March.

This is a unique opportunity to experience the realities of offshoring first hand. This is the only event to combine a first class vendor free conference with local site visits and networking with the offshoring community.

ECODE have organised a 10% discount off the delegate rates to attend either the London preview or the full conference in New Delhi. Please use the preferential rate code ECO when booking.

The HR Shared Services and HRO conference 2005
10 - 11 March 2005

Hilton Hotel, Barcelona, Spain

The human resource outsourcing market is allowing companies to lower costs and improve efficiency and services, thus allowing them to focus more on strategic planning and core competencies. All across the board executives are being pressured to improve the bottom line for their organisations and build the right strategy for their respective groups.

Hear real case studies and keynote presentations from those organisations that have made successful decisions to outsource one or multiple functions. This will give you valuable insight and allow you to lead the process and strategically align your HR activities with your overall organisations business goals. Do not get caught out without an HRO strategy.

Webinar: Future Drivers of BPO
22 March 2005

Web based seminar

Speaker: Mark Kobayashi-Hillary The webinar will provide delegates an analysis of the major trends affecting BPO in this decade, a result of interviewing leading executives in a number of countries on the buy and sell side of the sourcing equation.

Outsourcing to India: Book Launch in London
23 March 2005

The Nehru Centre www.nehrucentre.org 8 South Audley Street, Mayfair, London W1K 1HF, UK

Book Launch to celebrate the 2nd edition of this popular book on India and outsourcing. Agenda 5.30pm Registration 6.00pm Introduction & Welcome: Dr Mohan Kaul, Director General of the Commonwealth Business Council. 6.15pm Why choose India for Technology? Dr Satyabrata Pal, Deputy High Commissioner of India. 6.30pm Technology and the Indian Middle-Class Mr Pavan Varma, Director, Nehru Centre and author "The Great Indian Middle Class" and "Being Indian". 6.45pm The Modern Indian Technology Sector Mr David West, UK Head of NIIT Technologies 7.00pm Overview of the new book by the author Mr Mark Kobayashi-Hillary, Director of Global Research, Commonwealth Business Council Technologies. 7.20pm Cocktail Reception and Networking

Strategic Outsourcing
24 March 2005

Loews L'Enfant Plaza Hotel, L'Enfant Plaza, SW Washington, District Of Columbia, USA

This program will discuss how strategic partnerships and outsourcing can help you better impact your organizations strategy and goals by relying on outside experts to handle many of the transactional HR activities. This will be an interactive program with an expert panel that includes HR professionals real life experience with various outsourcing arrangements.

Business Process Outsourcing Conference
28 - 30 March 2005

The Conrad Bangkok, Thailand

This conference will give substantial coverage on all the key outsourcing issues faced by companies and will cover topics such as: i) the growing trends of BPO in the world and its impacts on your business ii) why organizations are going into BPO to enhance company business performance and competitive edge iii) how to align your outsourcing strategy with your business strategy iv) how to avoid pitfalls in outsourcing, and many more. We have invited many international as well as local practitioners and players to share their BPO experience at this conference. You can gain knowledge from hearing on the many case studies from Fortune 500 companies that will be presented by these speakers who will be coming from Singapore, Hong Kong, Australia and of course, Thailand itself.

Outsourcing For Telecommunications & IT 2005
1 - 2 February 2005

TBA, Singapore

Outsourcing - What was once a weapon for niche management is now a mainstream, strategic asset for numerous organisations. Due to accelerated demands for a more widely-sourced environment, outsourcing has inevitably evolved to the next new business-critical process - requiring a re-skilling of the new methodology to those with involvement in IT and telecommunications.

API Outsourcing and Compliance 2005
1 - 3 February 2005

Hyatt Regency Princeton, Princeton, NJ, USA

The need for pharmaceutical companies to outsource APIs is evolving rapidly. Once used as a means to complement in-house demands for resources, outsourcing pharmaceutical APIs has become a competitive necessity. Strategic outsourcing is now driven by price pressure and efficiency to gain the maximum competitive edge. Yet concerns about security, intellectual property protection, technology transfer and communication remain.

API Outsourcing and Compliance, 2005 provides attendees with strategies for evaluating the options for outsourcing APIs both domestically and abroad. In these sessions, you learn the best ways to select an outsourcing partner, how to avoid common pitfalls, and how to create the smoothest pathway to regulatory compliance.

NASSCOM 2005
8 - 10 February 2005

Grand Hyatt, Mumbai, India

The event is expected to bring together over 1200 delegates from overseas and India. Additionally, NASSCOM 2005 will have over 100 speakers who will address 30+ sessions spread across the three days of the conference.

NASSCOM will launch the "Global Leadership Awards" at the NASSCOM 2005: India Leadership Summit. The awards will be given out to global leaders for excellence in vision, creativity, and IT usage. The Global Leadership awards are an endeavor to reach out to these leaders and industry icons who have helped transform the international economy through their businesses and thought leadership.

PLANNING FOR OFFSHORE OUTSOURCING
9 February 2005

Manchester, UK

Want to find out if you can benefit from Offshore Outsourcing in an informative half day seminar?

The growth in the use of offshored services has illustrated that its benefits are no longer about price - they can include service quality improvements, scalability, better risk management and the freeing up of internal resources to focus on the core value-adding activities. However it is important to realise that offshoring is not an ideal solution for all situations.

For further information on this seminar, or to book your place 'phone +44 (0) 16-1242-2480

NOA Member Breakfast Meeting - HR Outsourcing - the challenges and solutions
16 February 2005

British Bankers' Association, Pinners Hall, 105-108 Old Broad Street, London EC2N 1EX, UK

February's monthly member event focuses on HR outsourcing and the challenges for BPO companies. This is a unique opportunity to gain advice from experts in HR outsourcing.

This NOA Member meeting is open to both user and supplier members. Please remember, NOA members are most welcome to bring along up to two guests who are involved in business outsourcing services associated with your organisation. Non-Members can also attend this meeting for a registration fee of £100. Please register via fax on +44 (0)20-7287-2905.

EDSA Shangri-la Manila Hotel, 1 Garden Way, Ortigas Center, Mandaluyong City 1650, Metro Manila, Philippines

Visit the biggest IT exhibition in the Philippines. Discover choice investment advantages in outsourcing and maintain business ties with the world's leading IT companies for the ultimate IT Trade show experience.

Now on its fifth year, the event will have a strong IT conference bringing together in one roof the best minds in the outsourcing industry. Track down the latest trends in BPO as we present NASSCOM's information technology and e-services blueprint strategy for 2005 and the collaborative design for the synergism of the Philippines and India in the face of the emerging global challenges and interests.

The 2005 Outsourcing World Summit
21 - 23 February 2005

Hotel del Coronado w San Diego, California, USA

The 2005 Outsourcing World Summit, in its eighth year, introduces executives to the new players, and how they can transform your company; the latest strategies, and how they can benefit your business; and the concerns of the day, and what businesses must do to prepare for the new outsourced economy.

Outsourcing IT in Healthcare
28 February - 1 March 2005

Jersey City, NJ, USA

Within the healthcare industry, technological improvements have transitioned from a stage where they were "nice to have," to a position where they are critical to patient safety and operational success. New technologies, ranging from computerized physician order entry, picture archiving and communication systems through to data management and financial administration, all require a great deal of back office support. It is this support that many healthcare institutions are considering outsourcing, mainly due to costs, level of expertise, as well as the tremendous burden associated with moving from a process oriented to technologically automated system. There are many outsourcing providers available, and with so many choices - ranging from providers, to what technologies and systems to outsource, a careful examination of outsourcing IT in healthcare is critical to long-term success.

Co-Developing Products with Suppliers, Partners and Customers: Building a Toolkit for Implementation
24 - 26 January 2005

Phoenix, AZ, USA

Through lecture, industry case presentations, interactive case analyses, panel sessions, in-depth pre-conference workshops and industry breakout sessions, CoDev 2005 will provide you with a practical, hands-on toolkit to develop and successfully implement a robust, repeatable co-development process and prepare you for establishing a profitable co-development portfolio.

Global Outsourcing and Partnering Summit
24 - 25 January 2005

Los Angeles, CA, USA

The marketing and financial challenges facing the pharmaceutical industry are cause to change their business models and look globally. In addition, the pharmaceutical industry is facing a major drought of manufacturing capacity, one, which may have a serious impact on the marketing of a new wave of drugs. Regulatory issues, economics and shortsightedness have all contributed to this predicament. As companies develop new strategies to redeploy their assets, they will look for comparative advantage regionally and globally. As pharmaceutical research and manufacturing capabilities grow globally, new opportunities will emerge for pharmaceutical and biotechnology companies who are looking for new markets for their products and services. Understanding the challenges and being aware of the opportunities is the first step in being prepared to capitalize on the explosive growth that is happening in the pharmaceutical and biotech industries.